When we say Get the Best… Get Buck Naked! we mean it. Our products are the best, and we stand behind them 100% with our hassle-free warranty. All of our products are covered against production defects for a period of six months. If your product doesn’t work, we’ll make it right by replacing or refunding any defective products covered by your warranty.
What does my warranty cover?
All products found to be defective due to manufacturer or production error. The warranty period is six months from the date of purchase.
What isn't covered?
Your warranty does not cover normal use or wear & tear; opened/used e-liquids, cartridges, atomizers, or mouthpieces (sorry, it’s a health safety issue); damage caused intentionally or accidentally by dropping, submerging in liquid, improper cleaning, or neglect; lost or stolen parts; or any other damage that is not a result of defective materials or workmanship. The warranty is void if modifications are made to any part or product, or if any part or product is used for illegal purposes. The warranty is nontransferable.
How Do I File A Warranty Claim?
If you believe you product qualifies for warranty servicing, please visit our warranty page. You will need to completely fill out the form and provide a copy of the original sales receipt.
For more details, please review the warranty page in your instruction manual.